How ClickForest turned a hacked Instagram account and an outdated webshop into a digital growth engine, thanks to smart Shopify integration, marketing and real-time dashboarding.
"Antwerp children's store Play loses more than 45,000 followers due to Instagram hacking. Meta simply doesn't respond to us."
Challenge: Studio Play lost their Instagram account to a hack. The existing webshop no longer met the expectations of modern customers.
Approach: First, Instagram was successfully recovered thanks to our contacts at Meta. Then a full UX audit (Hotjar heatmaps & recordings), followed by a brand-new Shopify webshop connected to their POS system across three stores.
When Studio Play lost their Instagram account, ClickForest stepped in with immediate action. Using our contacts at Meta, the account, with more than 40,000 followers, was safely recovered within days. The story even made it into Gazet van Antwerpen.
After this crisis recovery it became clear that the digital strategy needed a full refresh. We conducted a thorough UX/UI audit with Hotjar (heatmaps & recordings) to map customer behaviour and pain points on the existing website. Based on these insights we built a complete new wireframe and then the full Shopify webshop, including seamless integration with their physical stores via the Shopify POS system. The result: a conversion-focused shop ready for online marketing and growth.
After the successful webshop launch, ClickForest started a full-service marketing journey: Meta and Instagram ads (catalog sales, conversion, awareness & traffic), Google Search & Display, Google Shopping via Merchant Center. For Studio Play we also built a real-time dashboard where all results, from ROAS to sales and visitors, can be tracked live.
SEO was given a prominent place in the strategy: from technical optimisation to SEO audits with Ubersuggest and Google Search Console. Thanks to the combination of conversion-focused campaigns, smart data analysis and a renewed webshop, the conversion rate and number of purchases shot up significantly. Studio Play can now monitor and adjust marketing performance at any time, fully transparently and in real time.
Studio Play continues to grow year after year thanks to the stable foundation that was laid: a future-proof Shopify webshop, powerful online campaigns and full transparency in all results. The collaboration is still being expanded and Studio Play is ready for the next digital step.
Account with more than 40,000 followers safely restored within days after hacking.
New Shopify webshop, linked to POS system, led to more purchases and satisfied customers.
Real-time dashboarding: always up to date on ROAS, website visitors and shop sales.
"ClickForest didn't just handle our Instagram crisis. They took our entire online sales to the next level."
– Studio Play team
We work with Belgian SMEs looking to grow through Shopify, performance marketing and AI.
Tell us your challengeWhy entrepreneurs love working with ClickForest.
From the very first conversation I immediately felt a connection with Frederiek. The passion and dedication he puts into his work and projects has genuinely moved me on more than one occasion. He has a wealth of experience and knowledge, and that really comes through! He is also open to dialogue and always stays close to the ball, making every small step fee… Read more
Five years ago I went all-in and made a bold investment. The restaurant was a thing of the past, and the new webshop built by Clickforest became our future. What started as an emergency solution grew into a beautiful, well-running Shopify shop and a collaboration with a reliable, trusted partner I can count on completely. In hindsight, it was a bull's-eye. W… Read more
From the very first conversation with Frederiek at Clickforest we knew we were dealing with the right person. His approach is not only well thought-out and strategic, but also surprisingly confrontational — in the most positive sense of the word. He immediately put his finger on pain points we had not even considered ourselves. Frederiek has an impressive an… Read more
ClickForest combines AI, online marketing and e-commerce in a way you simply won't find anywhere else. Thanks to their approach you quickly see tangible results.
ClickForest delivers top results! Professional, innovative and always focused on measurable growth. A real recommendation for anyone who wants to make an impact online.
A very pleasant collaboration with the ClickForest team. They really listen to your wishes, think proactively and deliver quality. Thanks to their expertise we have made great strides online. Absolutely recommended!
ClickForest stands for expertise and tailored advice. Not traditional marketing, but marketing with an idea that builds towards effective growth.
One-stop shop for online marketing, e-commerce and AI. Professional agency. Up to date on all the latest developments. Thinks along with the client and is results-oriented.
A marketing, e-commerce and AI advisor who really knows their stuff! Extremely proactive approach and always up to date with the latest trends. Highly recommended!
The most reliable e-commerce expertise and execution!
As a small business owner, SEO always felt like a distraction from my work — but that changed completely when I started working with Frederiek at ClickForest. I am by nature quite sceptical about digital marketing, but Frederiek treated my small business with the same care you would expect from a large corporate client. Instead of leaving me in the dark, he… Read more
Clickforest is not just a digital agency. Their advice makes a real difference. Every recommendation feels tailored, actionable and based on genuine experience. They do not simply push generic marketing tactics; they take the time to understand your goals and give you clear, structured guidance that actually delivers results. The team's knowledge and strateg… Read more
The most important part of a successful and profitable webshop is a team that understands your needs and ambitions. With ClickForest you have a dedicated team of experts that helps you refine the how and why, maps out your strategy together with you and combines this with impressive results.
ClickForest combines digital efficiency, innovation and human values: the ideal agency to accelerate the growth of your business while remaining true to your needs and goals.
Thanks to the tips from ClickForest on using the right AI tools, my productivity has increased enormously. The tips are tailored and explained in plain language. I simply cannot do without them anymore! My follow-up questions were also answered quickly and specifically. Many thanks!
These clients also rated ClickForest 5 stars on Google
