Shopify Maintenance and Technical Support

Reliable Shopify maintenance for a worry-free online store

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Rest assured.

Why is structural Shopify maintenance necessary?

An online store that goes offline or loads slowly immediately loses revenue. We offer proactive Shopify maintenance and technical support: from security and periodic website maintenance to 24/7 monitoring. ClickForest acts as your external technical partner, ensuring your shop always runs fast, securely, and conversion-focused.

Quick overview
  • Result: Zero technical disruptions and continuous optimization for worry-free business operations
  • Investment: Starting from €295/month, monthly cancellable with a dedicated contact person
  • Timeline: 24/7 availability with a response within 4 hours, proactive monthly maintenance
  • Includes: Updates, bug fixes, SEO optimization, content management, and personal support

What is Shopify Support at ClickForest?

ClickForest is a specialized Shopify agency that provides technical support to growing webshops in Flanders. We take over full technical management: from theme updates and app integrations to Core Web Vitals optimization.

Our approach is proactive: we don't wait for a ticket, but continuously monitor your shop. This way, we guarantee maximum uptime and a secure, fast experience for your customers, according to the best Shopify Expert standards.

What does maintenance deliver?

Technical peace of mind. We manage updates, performance, and security.

Support that truly helps

Dedicated contact person with no waiting times

Continuous monitoring

We intervene before you even notice

What does our technical service include?

Secure technical updates

Themes, apps, and settings are always compatible and stable. We test everything before going live.

Fast bug fixes

We resolve issues before they impact your revenue. A response within 24 hours is guaranteed.

Proactive optimization

SEO, loading time, and UX are continuously optimized for maximum performance and growth.

Personalized support

No ticket numbers, but a dedicated contact person who knows your shop and offers proactive advice.

How do we guarantee stability?

1

Initial consultation & analysis

We fully map out your technical structure and needs. This forms the basis for optimal support.

2

Setup & backup

We ensure your shop runs securely and is ready for support. All systems are checked and secured.

3

Monthly follow-up

You receive updates, proactive optimizations, and direct support when needed. Transparent reporting is included.

4

Continuous improvement

We monitor your performance and improve everything that makes your shop more efficient. Growth through optimization.

For which webshops is this crucial?

Active Shopify stores

Who don't want to waste time on technical details and prefer to focus on sales

Ambitious entrepreneurs

Who want to scale without getting bogged down by bugs or updates. Focus on growth, not technicalities.

Growing e-commerce businesses

Who want to structurally improve their site and not constantly put out fires

Effortless Business with ClickForest

You focus on growth, we ensure your webshop always performs optimally. This way, your business grows without technical headaches.

Always up-to-date without you having to think about it
Fast response to issues (within 24 hours)
Proactive optimization for better performance
Personal guidance from Shopify experts
Monthly reporting and improvement suggestions
Secure backups and security monitoring

Frequently Asked Questions

What exactly does Shopify maintenance & support entail?
We ensure your webshop remains secure, stable, and up-to-date. This includes technical updates, bug fixes, content management, and proactive optimization — without you having to invest your own time.
Why work with ClickForest instead of a large agency?
At ClickForest, you have direct contact with the founder and Shopify expert Frederiek Pascal. No account managers, no ticket systems, but someone who understands your code and business. We work fast, flexibly, and are 100% focused on Flemish SMEs.
How quickly do you respond to issues?
For critical bugs, we respond within 4 hours. For regular adjustments, we maintain a turnaround time of 24-48 hours. You always have a direct line via email or phone.
Do you also make adjustments to products or content?
Yes. We perform updates to collections, SEO texts, banners, product information, or pages. This keeps your webshop up-to-date and relevant.
Do you also support B2B webshops?
Absolutely. We have specific expertise in Shopify B2B functionalities, such as tiered pricing, customer groups, VAT rules, and account validations.
Can I choose what gets done myself?
Certainly. We tailor the support package to your needs. You choose whether we only provide technical support or also include content, SEO, or UX. Doubts? Start with a website audit.
What does Shopify maintenance & support cost at ClickForest?
Our Shopify maintenance packages start from €295/month. These are cancellable monthly, with no binding contracts. Book a video call for a customized proposal.

Want to be sure of your technical foundation?

Gain insight into your speed, security, and areas for improvement with a non-binding audit.

View the Shopify Audit
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Discover our Shopify services

From setup to optimization: these services help your Shopify store grow faster and convert better.

Setup & migration
WhatsApp Sales
Maintenance & support