WhatsApp marketing and automation for Shopify

Use WhatsApp automation to generate more revenue from your Shopify webshop.

Start with WhatsApp marketing

Never miss another order.

Why choose WhatsApp Business as a marketing channel?

Because email open rates are declining, but WhatsApp marketing achieves a 98% open rate. Customers want direct contact via their favorite app. With our Shopify WhatsApp integration, you automatically recover abandoned carts and offer personalized support. This leads to a direct revenue increase of 15-20% without extra effort.

Quick overview
  • Why WhatsApp? 98% open rate vs. 15-25% email. Messages are read within 3 minutes.
  • What are the benefits? 15-25% cart recovery vs 8-12% email. With 400 orders/month = €2,400 extra revenue/month.
  • Investment: €2,500 setup + €500/month. ROI within 3-6 months for established webshops.
  • Timeline: 3 weeks from strategy session to go-live. Includes API activation, flows, and GDPR setup.

What is WhatsApp marketing at ClickForest?

ClickForest is a specialized WhatsApp marketing agency for Shopify webshops in Flanders. We build automated flows that recover abandoned carts via the official WhatsApp Business API.

Our focus is on GDPR compliance and profitable automation. No spam, but relevant messages that lead to higher conversion and satisfied customers.

Why does WhatsApp convert better?

Because attention is scarce. 98% read your message instantly, while email barely reaches 20%.

GDPR-compliant with opt-in

Explicit consent via checkbox, unsubscribe option in every message.

15-25% cart recovery

2x more effective than email. ROI within 3-6 months with 400+ orders/month.

What results can you expect?

98%
open rate within 3 minutes
15-25%
cart recovery vs 8-12% email
€2.400
additional revenue per month (case study)
3 weeks
from intake to live

What does a successful case look like?

The situation

A fashion webshop with 450 orders/month and an average order value of €68 struggled with an 89% cart abandonment rate. Their existing email flows achieved only 11% recovery.

The WhatsApp approach

  • Direct: Message after 1 hour with checkout link
  • Nudge: After 24 hours, a 10% discount
  • Urgency: Last chance message after 48 hours
Recovery Rate
22%
vs 11% via email
Extra Revenue
+ €2,400
per month from abandoned carts
ROI Timeline
4 months
payback period (all-in)

Disclaimer: These are above-average results. Typical cart recovery increases from 8-12% (email) to 15-18% (WhatsApp). Results vary by sector.

Which flows generate immediate revenue?

Abandoned Cart Recovery

15-25% recovery vs 8-12% email. Three messages within 48 hours: direct checkout link (1h), discount code (24h), social proof + urgency (48h). Average conversion value €45-€85 per recovered cart.

Back-in-stock & VIP drops

35-45% conversion within 48 hours. Personalized messages for out-of-stock products that are back in stock, plus early access for new collections and flash sales. Creates FOMO and increases customer loyalty.

Order updates & tracking

40% reduction in support inquiries. Automatic messages for order confirmation, shipping, and delivery. Customers feel better informed and call customer service less often.

Personalized service & reordering

60-70% conversion with personalized advice. Customers receive product recommendations and styling tips via WhatsApp. Plus automatic reorder suggestions for consumable products based on purchase frequency.

Who is WhatsApp sales best for?

You have 200+ orders per month: Sufficient volume for ROI and data-driven optimization.

Your cart abandonment is high (>70%): WhatsApp achieves 15-25% recovery vs 8-12% email.

You sell fashion, beauty, or lifestyle products: Time-sensitive products benefit from a 98% open rate.

You want to scale your marketing: WhatsApp integrates seamlessly with Google Ads and Meta campaigns.

Unsure if WhatsApp suits your webshop? We provide honest advice during a free strategy call.

How do you start with WhatsApp marketing?

1

Strategy & API Activation

We analyze your cart abandonment and determine which flows yield the highest ROI. Afterwards, we handle the Meta API application and business verification.

2

Flow Design & Integration

We write the message templates, submit them to Meta, and connect WhatsApp to your Shopify webshop. Includes GDPR opt-in widgets and testing.

3

Launch & Optimization

Soft launch with 10-15% traffic, then scale up to 100%. Weekly reporting on open rates, conversions, and opt-outs.

Ready for more revenue from your data?

Book a 45-minute strategy call. We analyze your current cart abandonment, calculate the ROI for your situation, and provide honest advice on whether WhatsApp sales are profitable for your webshop. No obligations.

Schedule a strategy call Choose a timeslot directly

Free 45-minute strategy session · Custom ROI calculation · No obligations

Frequently Asked Questions

Why work with ClickForest instead of a large agency?
Because you work directly with Frederiek Pascal (Shopify & marketing expert). At large agencies, your account is often sold by a senior but managed by a junior. With us, you have one point of contact who understands both the WhatsApp Business API technology and the strategy. Direct communication, swift action.
How does WhatsApp sales work for my Shopify webshop?
WhatsApp sales integrates with your Shopify webshop via the Meta Business API. When a customer abandons their cart or subscribes, the system automatically sends a message. The customer can click directly to the checkout. All data remains synchronized with your Shopify admin.
Why WhatsApp and not just email for abandoned carts?
WhatsApp achieves a 98% open rate compared to 15-25% for email. Messages are read within 3 minutes. Furthermore, WhatsApp converts up to 6 times better because it feels more personal. For time-sensitive actions like abandoned carts or flash sales, WhatsApp is unbeatable.
Does this also work with WooCommerce or Magento?
No, we only support Shopify. The reason: Shopify has a stable API, a consistent data model, and a superior webhook infrastructure. WooCommerce and Magento require custom development for each installation because every setup is unique (plugins, themes, servers). This makes implementation unpredictable and support complex. For Shopify, we guarantee a 3-week go-live.
Do customers need consent for this (GDPR)?
Yes, customers must explicitly opt-in. We ensure GDPR-compliant flows with double opt-in and an unsubscribe option in every message. This is mandatory for the WhatsApp Business API. We advise transparent communication at checkout.
How much time will this cost me as a business owner?
After setup: 0 hours per week. Everything runs automatically. You receive a weekly report. The setup takes approximately 3 weeks, during which we fully handle the technical work (API verification, Templates).
What happens if a customer responds?
You have several options. Most customers start with automatic replies ("This is an automated number"). We can also link an inbox so your customer service can respond, or deploy an AI chatbot for frequently asked questions.
What messages are sent?
The most popular flows are: (1) Abandoned cart recovery, (2) Back-in-stock notifications, (3) Order updates, and (4) VIP access for new collections. All messages are 100% GDPR-compliant and personalized.
How many messages can I send?
As long as your quality is high (few blocks), there is no hard limit. Meta works with tiers (1k, 10k, 100k per day). We monitor your Quality Rating and ensure you stay within the official guidelines to prevent blocks.
Can I set this up myself?
It is technically complex (Meta verification, API setup, webhooks). Many entrepreneurs get stuck on Meta's strict rules or the technical integration with Shopify. We deliver a working setup in 3 weeks, including approved templates and strategy.

Are you unsure if WhatsApp sales are right for your webshop?

Let us analyze your current shop. You'll receive concrete improvement points for increased conversion and speed.

Request a Webshop Audit
Shopify services

Discover our Shopify services

From setup to optimization: these services help your Shopify store grow faster and convert better.

Setup & migration
WhatsApp Sales
Maintenance & support